Warranty Information

Firequip warrants all of its fire hose products to be free from defects in materials and workmanship for a period of one (1) year from date of original purchase. This warranty shall provide for the repair or replacement of hose and assemblies proven to have failed due to faulty materials or workmanship, during normal fire ground use.
In addition, Firequip’s synthetic rubber covered hose products carry a one (1) year warranty on abrasion, most oils, petrochemicals and burning embers.
Our warranty is limited as follows:

  • All returned products must accompany an RGA # (Return Goods Authorization) given by Firequip.  Unauthorized returns will be refused.
  • All defective products must be returned to Firequip within 30 days of purchasers claim.
  • Our warranty on replacement products is limited to the remaining term from the original purchase.
  • Our total liability is limited solely to the purchase price of the goods involved.
  • There are no implied warranties, whether of merchantability, fitness for a particular purpose, or otherwise consequential and indirect.
  • This warranty does not extend to hose or assemblies subjected to misuse, accident, improper application, storage, modification or repair.